Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns on opened candy. However, if your order arrives damaged or incorrect, we are committed to making it right.
1
Step 1: Inspect Your Order
Check your package immediately upon arrival for any signs of damage or missing items.
2
Step 2: Contact Support
Email [email protected] within 48 hours of delivery with your order number and photos of the issue.
3
Step 3: Verification
Our team will review your claim and provide a Return Merchandise Authorization (RMA) if applicable.
4
Step 4: Refund or Replacement
Once approved, we will issue a full refund to your original payment method or ship a replacement at no extra cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing